Solvenry
Privacy Policy
Effective October 5, 2026
This policy explains how information may be handled in connection with the Solvenry website, RedactParcel, and direct communications with Solvenry.
1. Scope
This policy applies to this website, the RedactParcel product-processing workflow, support communications, and future purchase interactions. It distinguishes local product processing from information that may be processed when visiting the website, requesting support, or making a future purchase.
2. RedactParcel product processing
RedactParcel file sanitization is designed to occur locally on the user's device. Solvenry does not receive or store the contents of files being processed as part of that sanitization workflow. The user controls the sanitized exported output and decides whether and where to share it.
3. Website technical information
This website is static and its code does not include analytics, tracking pixels, forms, product telemetry, third-party application scripts, or a cookie implementation. Hosting and infrastructure providers may necessarily process ordinary request information—such as an IP address, request time, requested URL, and browser or user-agent information—where applicable to serving, securing, and operating the site.
4. Support communications
If you email support@solvenry.com, Solvenry may receive the information you voluntarily include in your message. That information may be retained as necessary to respond and maintain relevant records. Please do not send source files or sensitive file contents unless specifically necessary and appropriate for your request.
5. Future purchases and payments
Purchasing is not currently available. When purchasing becomes available, transaction and order information may be processed by an authorized reseller or payment provider under that provider's applicable terms and privacy practices. Solvenry will provide relevant information about the purchasing process when it becomes available.
6. Service providers
Solvenry may rely on infrastructure, email, and future commerce providers to perform services on its behalf. Those providers may process limited information necessary to provide their services, subject to their applicable terms and practices.
7. Retention
Information received through support or future commercial interactions may be retained only as reasonably necessary for the relevant purpose, recordkeeping, security, dispute resolution, and applicable legal obligations. Retention depends on the information and context.
8. Security
Solvenry uses reasonable measures appropriate to the nature of information it handles. No website, communication channel, or storage method can be assured to be secure in every circumstance.
9. Privacy rights
Depending on applicable law and your location, you may have rights relating to personal information, such as requesting access, correction, or deletion. To make a request, contact Solvenry using the address below. Solvenry may need to verify a request and may retain information where permitted or required by law.
10. Changes to this policy
This policy may be updated as the website, product, or commercial operations change. The effective date above will identify the current version.
11. Contact
For privacy questions or requests, email support@solvenry.com.